PRODUCT CARE


All of Lou Rota products are fully manufactured in the UK using authentic English fine bone china which is extremely durable and will last for years when properly cared for.


HEATING & FREEZING

- It is safe to warm your fine bone china plates and serving dishes in the warming compartment of your oven up to 150°F
- Never place china in contact with a direct flame or subject it to extreme temperature fluctuations
- Fine bone china should not be used as cooking vessels
- Fine bone china is suitable for use in the freezer
- Our products are able to be microwaved but it is not recommended as it may cause product damage in the long term


WASHING

- When hand washing, avoid using scouring pads and/or abrasive detergents
- Most stains can be removed by soaking the item in warm water before washing
- It is safe to clean your fine bone china in an automatic dishwasher if the following guidelines are followed:
- Load the washer so that pieces do not touch each other, to avoid the risk of scratching; do not overload
- Wash at 149°F maximum and use the "short wash" cycle which is sufficient for normal cleaning
- Set the rinse cycle to begin immediately once the wash water drains to flush away detergent deposits which will form a film if allowed to dry on items
- In areas with hard water, deposits may form over time. Easily remove these soluble deposits with a 50/50 solution of vinegar and water


REMOVING STAINS

- To keep Lou Rota fine bone china looking beautiful, we recommended washing soon after use to reduce risk of staining
- If stains occur, most can be removed by soaking the item in warm water before washing
- For stubborn stains, try to remove using natural cleansers rather than chemicals. For example, use a mixture of bicarbonate of soda, water and vinegar or simply dissolve 1 tablespoon of baking soda in with the wash water. You can also make a solution of 1/2 cup of white vinegar and 1/2 cup of warm water and pour this onto your china, allowing it to soak for few hours before rinsing
- Warning: using strong chemical cleaners or rubbing with abrasive materials may result in product damage


STORAGE

- Avoid storing plates directly on top of each other, as this may scratch the surface
- Use plate dividers or napkins to separate each plate. A purpose-made china storage protector is recommended
- Do not slide plates out from the bottom of the stack; always lift from the top